Shipping Policy
1. Worldwide Shipping
We are proud to offer worldwide shipping for all ProItUp Golf products. Wherever you are, we'll deliver our exceptional golf technology right to your doorstep.
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2. Shipping Charges
Shipping charges will be highlighted and calculated at checkout. We believe in transparency, and you will know exactly what to expect before completing your purchase.
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3. Order Processing
Orders are processed promptly to get your ProItUp Golf products to you as quickly as possible. Please allow for 1-2 business days for order processing.
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4. Shipping Times
Shipping times may vary depending on your location. Once your order is dispatched, you will receive a confirmation email with tracking information to monitor the progress of your delivery.
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5. Customs and Duties
For international orders, please note that customs duties and taxes may apply. These charges are the responsibility of the customer, and ProItUp Golf is not responsible for any additional fees incurred during the customs process.
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Returns and Refunds Policy
1. 30-Day Return Policy
We want you to be completely satisfied with your ProItUp Golf purchase. If you are not happy with your product, you may return it within 30 days of receiving your order.
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2. Return Process
To initiate a return, please contact our customer service team at support@proitup.co.za. Provide your order number and details about the product you would like to return.
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3. Condition of Returned Items
Returned items must be in their original condition, unused, and in the original packaging. Please include all accessories and documentation.
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4. Refund Process
Once we receive your returned item and it meets our return policy criteria, a refund will be processed to the original method of payment. Please allow 5-7 business days for the refund to appear in your account.
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5. Exchanges
If you wish to exchange a product, please follow the return process outlined above and place a new order for the desired item.
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6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at support@proitup.co.za, and we will assist you in resolving the issue.
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Thank you for choosing ProItUp Golf. If you have any questions or concerns, feel free to reach out to our dedicated customer service team at support@proitup.co.za. Happy golfing!